Website terms of use

This page defines permitted use, responsibilities, intellectual property and applicable rules. Legal review is required before formal publication.

Nature of website information

This website provides general medical information and care coordination guidance, not a diagnosis, prescription, individual treatment recommendation or appointment guarantee.

When appointments and services are confirmed

Submitting an enquiry only expresses a service request. Acceptance, dates, costs and scope require separate confirmation by the patient, TSM and relevant institution. Website content does not establish a booking without written confirmation.

Changes to content and services

Service scope, acceptance criteria, availability, prices and partner institutions may change. Refer to the latest written confirmation from your coordinator and treating institution.

Third-party services

Institutions, insurers, transport and accommodation providers are responsible for their own services. TSM may facilitate communication but does not make medical, underwriting, visa, transport or accommodation decisions on their behalf.

Formal legal review

Applicable law, liability limits, intellectual property, dispute resolution and the authority of language versions will be reviewed by legal advisers before publication.